
Deskpro for Support Teams
Deliver personal customer support experiences across every channel with help desk software that scales with you.
Help more customers and empower your team without losing the personal touch. Handle all support channels, automate tasks, and work smarter with AI-powered tools.
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Deploy your help desk from one of our primary Cloud data centers in the US, EU, or UK.
Enterprise customers choose where to store their data between the 31 AWS regions.
Host your data locally or in your public cloud, giving you complete control.
Deploying your self-hosted help desk also gives you the option to export your entire database.
We started using Deskpro to try and structure our support service more, before that we had been using a Gmail shared inbox that was very difficult to structure when you have several users.Sarah Kippernes Head of Support![]()
Use cases
Deskpro is highly customizable to fit your organization's specific needs and improve communication with your end-users, whether they're internal or external.
Centralize your customer conversations with a help desk that captures every message and stores them in a shared inbox, bringing your team together for harmonious support.
Seamlessly move between workspaces with simple transitions across multiple help desks.
Verify users and instantly get a holistic view of who you’re talking to with our in-built CRM.
Capture every message across all support touchpoints in your centralized help desk.
Give your team more ways to engage so they can resolve problems faster.
Save time and reduce support costs with automation tools that boost productivity.
Seamlessly move between workspaces with simple transitions across multiple help desks.
Verify users and instantly get a holistic view of who you’re talking to with our in-built CRM.
Capture every message across all support touchpoints in your centralized help desk.
Give your team more ways to engage so they can resolve problems faster.
Save time and reduce support costs with automation tools that boost productivity.
Your team can provide incredible support when armed with the tools to succeed.
Unlock total flexibility with powerful AI tools for agent productivity, intent detection for routing, and intelligent workflows.
Connect the apps you use every day to boost efficiency across your organization. Deskpro offers thousands of bespoke apps and integrates with even more through Zapier.
enterprise-grade security
We're committed to safeguarding your data with comprehensive, transparent security programs and frameworks. Your trust is important to us, which is why we strive to provide the highest level of data protection.
Rated 4.3 on G2
Latest reviews from our customers on G2